The AC Company
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Your information

Privacy Policy

The AC Company respects your privacy and is committed to protecting your personal information. We collect customer data only to process orders, improve our HVAC services, and provide better support.

Effective June 15, 2026Applies to The AC Company UAE
01

Information we may collect

  • Your name, contact details, and delivery or service address.
  • Your order, quotation, and service history.
  • Payment information processed securely through trusted payment gateways.
  • Website usage and analytics data that helps us improve the customer experience.
02

How we use your information

  • To supply and deliver air-conditioning units and HVAC products.
  • To schedule installation, maintenance, repair, cleaning, and other services.
  • To provide customer support and order-related communication.
  • To improve website performance, products, and service operations.
03

Sharing and protection

We do not sell personal information or share it with unauthorized third parties. Information may be handled by trusted service providers only where necessary to complete payments, deliveries, or requested services.

Our systems follow industry-standard security practices for HVAC and eCommerce transactions. While no online system can guarantee absolute security, we take reasonable measures to protect the information entrusted to us.

04

Questions about your data

If you have a question about the personal information associated with an order or service request, contact our team using the details provided on the Contact page.

Need clarification?

Our support team is ready to help.

Contact us